"Not to Worry, I Will Find You Someone"

At Home Eldercare -- Missy and Beverly

Louise and I would like to thank you over the many years that you have provided us with compassionate, dependable, generous caregivers. As you know, my sister Louise has cerebral palsy since birth. This year she celebrated her 68th birthday on November 15, 2009 at home with her family. Without you (Missy & Beverly) this would not have been possible. You have become part of Our Family!

In the beginning, I had my mom and my sister, Louise who needed care full time. At times I thought I just won't be able to do this. Words cannot express the relief I felt when you told me "Not to Worry, I Will Find You Someone." I will never forget those words.

Writing a letter does not do justice to what your agency does to help people who desperately need your service. You have come to my home, sometimes even in the evening to make sure Louise had the proper caregiver to assist her in putting on her braces, dressing, bathing, and so many other nurturing needs. Many people do not realize that being with your family is very important. Without people like you, I would have not been able to take care of my sister or my Mom. Trying to balance my own family (my husband and two sons), my sister Louise and my Mom and working full time was overwhelming. Knowing I can pick up the phone and call and you would say your famous words, "Not to Worry, I Will Find You Someone."

Louise and I thank you from the Bottom of our Hearts for being a part of "Our Family" and taking care of "Our Family" and Wish you all the Love and Happiness in the World.

Donna and Louise

"She is a rare human being."
George R., Red Bank

"The minute she (the companion) walked in the door, I knew I was going to get better."
Eileen, Toms River

"Thank you for keeping your sense of humor and spending so much time on the phone with me. With both my parents sick, I don't know where I would have turned if I hadn't called At Home Eldercare."
William C., Wall Township

"A letter from Ann in Paramount, CA 90723 (May 29, 2008)"

To Whom It May Concern:

This letter is written on behalf of Iris (Missy) Ippolito, owner and operator of Elder Care.

New Year’s Day 2007, My Aunt Mary had a stroke and was taken to the hospital. I, being her Niece in California and Power-of-Attorney had many decisions to make. I had promised my Aunt that I would do everything in my power to keep her at home. Now faced with this new dilemma and wanting to keep my promise to her, I was referred to “Elder Care” by a neighbor of my Aunt’s, whom relied on Elder Care for her Aunts. I made a call on New Year’s Day and within a matter of an hour, I received a call and a voice that was reassuring me that things would be alright and they could help me. Since there was nothing we could do because it was New Year’s Day and my Aunt was going to be in the hospital for a week or more, Missy answered my questions and guided me through what might be in my future, then she told me she would call me the following day.

The following day she called and again reassured me that there was “Help on the Horizon” and she was there for me. I did not fly from California to New Jersey right away, my sister did. When I flew back about two weeks later, I was met by Missy at my Aunt’s house and she told me what needed to done and how they would help me with a twenty-four hour care giver. She then went over to meet my Aunt at the rehab hospital.

All through those tough weeks, Missy was in constant contact with me. They had a care giver at my Aunt’s house about five days before she came home, and she totally cleaned the whole house and stocked the house with food. The day my Aunt was brought home (I was not there) Missy was there at her house.

When I and a friend went back to see my Aunt a week or so later my Aunt’s house was in total transformation. Everything was very clean and my Aunt was thriving. All through the months, Missy was in constant contact, asking if there was anything she could do to make my life and my Aunt’s easier. It came to a point where I felt the care giver was taking off too many days and my Aunt having a fill in care giver. In August when my brother and I went back to see our Aunt, we met with her over an ice cream and it was suggested that we get another care giver, one that would be with my Aunt and not take off so many days. I did stress that the only problem I was having with Martha, the care giver, was taking to many days off and my Aunt seemed to be getting confused.

A replacement (Zhanna) was brought in and it was a little hard on my Aunt getting used to someone else but we knew things take time. The house was always clean. All the bills seemed to be going up, especially the food bill. All the while I was in constant contact with Missy. All the time she answered all my concerns and questions. Then it came that I was getting phone calls from friends and neighbors of my Aunt, telling me that Zhanna was not there all the time and of course my Aunt loved being alone, so she said nothing and when I, my sister or brother would go back they both said they were always together. All the calls from friends and neighbors continued and then I knew something had to be done before something happened but it happened before I could talk to Missy. My Aunt had fallen and broke her arm and to this day I Thank God Zhanna was home with her. When my brother and I went back to see my Aunt we could tell she was going downhill fast. We went over all our concerns with Zhanna and laid down the ground rules but to no avail. She let my Aunt just lay and continued to have her “life” away from my Aunt. When I called Missy, she got on it right away. Missy and her assistant came over when a friend and I returned to New Jersey a couple weeks later and Missy, in a calm voice heard us both out. The final resolution came when Zhanna informed us that she was leaving.

Now I had another problem, this was Friday night and I was to leave on Sunday. When I called Missy, she in a calm voice said not to worry, she had a replacement and she took it from there. Dilnaza is a God send. The house is immaculate, my Aunt is very, very clean, she is not being talked to like a child, she is thriving and is on the move and seems to be way happier. She is no longer laying in bed.

Missy also suggested that I get a “lift” chair for my Aunt, which she (Missy) made all the arrangements for and now my Aunt is a lot more comfortable.

Because of Missy and Elder Care, I am able to keep my Aunt in her own home and keep my promise to her. As I have stated before, Missy and all of Elder Care have always been there for me, reassuring me every step of the way. I can call them any time of the day or night. It is really hard handling something like this because I live in California and my Aunt lives in Ocean Grove, New Jersey. My Aunt would love for me to move back to New Jersey and live with her, but that will not happen, so in my heart I am doing the next best thing, having Missy and Elder Care. I have and will refer them. Thank God for people like Missy and what she and her agency does. It sure makes my life a whole lot easier.

"Mary Lou client 6 years"

Dear Missy,

Thank you very much for all the time and tremendous effort that you guys put into getting a care-giver for Mary Lou! Eva is a very nice and caring girl. At first, because of her slight build, she had difficulty moving Mary Lou. But, she is a very determined young lady and has perservered and can now take care of Mary Lou completely. Mary Lou and Eva are becoming good friends.

Mary Lou and I appreciate all you have done. Here is a picture of Eva and Mary Lou at Seaside Park, NJ. They were having a lot of fun!

Thanks again,
Marty